Last updated 16 July 2026

Who we are

MyIPTVMax Player (“the app”) is published by Al Sadq IT Solutions LLC, 403, Onyx Building, Al Khabisi Road, Deira, Dubai, United Arab Emirates. For anything in this policy,
write to info@myiptvmax.com.

What the app is

MyIPTVMax Player is a media player. It supplies no channels, films or subscriptions. You connect
an IPTV service that you have chosen and pay for yourself. That provider — not us — decides what
you can watch, and holds its own records of your use of their service.

What we collect

Only what the app needs to work:

• Your phone number, when you sign in with it. It identifies your account.
• Your provider details — the Xtream server address, username and password, or the M3U
  link you enter. Stored encrypted, and used only to fetch your own content.
• Your device — a random identifier the app generates, plus device type, model,
  operating-system version, app version, language and country. Used to keep you signed in and to
  diagnose faults.
• Where you got to — the resume position for a film or episode, so it can continue on your
  other devices.
• Your account PIN, stored hashed. We cannot read it.
• A notification token, only if you allow notifications.

What we do not collect

• We do not log what you watch. Streams travel from your provider to your device; the
  channel you choose is between you and them.
• We never see your card. Payments are handled by Stripe, who tell us only whether a
  payment succeeded. Card numbers never touch our servers.
• No advertising identifiers, no selling of data, no sharing with data brokers. Ever.

Who we share it with

Nobody, other than the services required to run the app:

• Your IPTV provider — the app sends them your credentials to fetch your content, exactly
  as any player would.
• Stripe — to take a payment, if you buy the player.
• Our hosting — the servers that store your account.

We may disclose data where the law requires it. We do not sell it under any circumstances.

How long we keep it

Your account data stays while your account exists. Ask us to delete it and we will, along with your
stored provider details, within 30 days — except records we must keep for accounting.

Your choices

• Delete your account or your provider details — ask us, or remove a server yourself from
  your account page.
• Get a copy of your data — ask, and we will send it.
• Turn off notifications — in your device settings, at any time.
• Change your PIN — in the app, and please do if it is still the default.

Children

The app is not directed at children under 13 and we do not knowingly collect their data. It includes
a parental-control PIN for locking categories you would rather were not opened.

Changes

If we change this policy we will update the date above. Material changes will be announced in the app.

Contact

Al Sadq IT Solutions LLC
403, Onyx Building, Al Khabisi Road, Deira, Dubai, United Arab Emirates
Email info@myiptvmax.com
WhatsApp +971 52 724 3748